Payment Security Insurance

First Citizens has partnered with the Compromised Data Security Program, an insurance program that can assist our merchants with expenses they incur from a suspected or actual breach of card data. Underwritten by Great American Insurance Group, the program provides $50,000 of data breach insurance coverage, which includes:

  • Coverage for forensic audit expenses resulting from an actual or suspected data breach
  • Coverage for Payment Card Industry data security standards fines that result from an actual or suspected data breach
  • Coverage for card replacement and card portfolio monitoring costs
  • Coverage for data breaches that result from hacking, skimming, and even physical losses resulting from employee dishonesty or third-party theft of computer or paper records

There is a $0 deductible. The program is comprehensive and is required on all First Citizens merchant accounts. The monthly charge is only $6, and it will be shown as a separate line item on the merchant’s billing statement.

For more information, contact First Citizens Merchant Services at 1-800-405-5433, option 2, then option 5.

To learn more about data security and what you can do to help protect you and your customers from fraud, click here.