Community Association Services

First Citizens has a full range of banking services tailored to the unique needs of community and homeowners associations and the professional companies that manage them. You can depend on us to understand your immediate and long term requirements and to develop and deliver integrated financial and operational solutions to ensure your continued success. Here are some of the services designed to save you time and money:

Business Online Banking Advantage

Offers you online access to your bank accounts 24 hours a day, 7 days a week. You can view numerous fields of account information and transfer funds between accounts.

Lockbox Services

A specialized association lockbox allowing for a single payment address for all association clients. Payments are processed and sorted with individual deposits made to each association account. An electronic file, also sorted, can be provided allowing for simplified posting of receivables.

Web Pay

Provides residents the convenience of visiting their association website to remit association dues.

Remote Image Deposit

Allows you to make image-based deposits without leaving your office. A smart, simple way to reduce costs, save time and improve your internal operation.

ACH Debit Origination

Using First Citizens Business Online Banking Advantage, you can originate Automated Clearing House (ACH) transactions to collect association dues or fees.

CD Rom

Clear, digitized images of paid checks provided on CD Rom at the end of each statement period. Allows you to expedite research by quickly locating, retrieving, displaying and printing detailed images of stored checks. Bank statements are also included on the CD.

Account Options

Whether you are a Property Management Company or a Homeowners Association, First Citizens offers an account to satisfy your banking needs.

Implementation Specialists

A team of specialists are available in your local branch and in our Cash Management area to ensure that your services are implemented properly and that you receive the ongoing, professional support that you deserve.

Contact the First Citizens Cash Management Division at 1-866-733-2501 Monday through Friday, 8:30 a.m. to 5:00 p.m. for more information.